Privacy Policy for MarginStats Performance Dashboard

Effective Date: September 24, 2025

At MarginStats, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Performance Dashboard Service.

1. Information We Collect

1.1 Personal Information

• Account Information: When you register for our Service, we collect your name, email address, and password.
• Payment Information: For paid subscriptions, we collect billing details including credit card information, billing address, and payment history through secure payment processors.
• Profile Information: Information you choose to provide in your profile, such as company name, job title, and contact preferences.

1.2 Usage Data

• Log Data: We automatically collect information about your use of the Service, including IP address, browser type, device information, pages visited, and time spent on the Service.
• Performance Metrics: Data related to your use of dashboard features, analytics tools, and performance tracking functionalities.
• Technical Data: Information about your interactions with the Service, including error reports, performance data, and system activity.

1.3 Cookies and Tracking Technologies

• Cookies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze Service usage.
• Analytics: We use third-party analytics tools to understand how users interact with our Service and improve its functionality.
• Session Storage: We use session storage to maintain your login state and preferences during your browsing session.

2. How We Use Your Information

• Service Provision: To provide, maintain, and improve the Performance Dashboard Service and its features.
• Customer Support: To respond to your inquiries, provide technical support, and address service-related issues.
• Personalization: To customize your experience and provide content and features relevant to your needs.
• Communication: To send you service-related announcements, updates, security alerts, and administrative messages.
• Analytics: To analyze usage patterns, monitor Service performance, and develop new features and improvements.
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of others.

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

• Payment processors for subscription billing
• Cloud hosting providers for data storage and infrastructure
• Analytics providers for service optimization
• Customer support platforms for user assistance

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data backup and disaster recovery procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access and receive a copy of your personal information
• Correct or update inaccurate personal information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability for transferring your data to another service

6.2 Communication Preferences

You can manage your communication preferences by:

• Opting out of marketing communications through the unsubscribe link in our emails
• Adjusting notification settings within your account dashboard
• Contacting us directly to update your preferences

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website, sending you an email notification, or through other reasonable means. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: designpalm01@gmail.com
Address: Siavonga, Southern Province, Zambia

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.